Bus terminals are critical to ensure smooth operations of the city bus systems. Their handling capacity determines the total fleet that can operate within the city and the ease with which terminals facilitate multi-modal passenger activity and interchanges between different bus routes, regional buses and city buses, between private and para-transit services and buses determines the bus ridership. Therefore, it is important that terminal designs maximize the number of buses and passengers handled and facilitate seamless passenger interchanges between different modes. To promote designs that meet these objectives, Shakti commissioned the development of guidelines for design of bus terminals of different capacity and functions. The guidelines are based on best practices adopted for development of terminals and have been pilot tested for designing of four terminals.